Alert (Urgent)

Our Prescription Answerphone service is no longer in use

Please refer to our Prescriptions page to find out how you can order your medications.

February 2026

Spring COVID‑19 Booster Clinics

We will be running Spring COVID‑19 booster clinics at the practice on:

  • Tuesday 16 April
  • Thursday 18 April
  • Tuesday 23 April

You do not need to contact us — we will invite you if you are eligible. Please wait to hear from the practice.

Eligible patients include:

• Adults aged 75 years and over

• Residents of care homes for older adults

• People aged 6 months and over who are immunosuppressed

Invitations will be sent directly with appointment details. Thank you for your patience and support in helping protect our community 

April 2026


 

Emma and Total Triage are now Live!

Meet Emma (Enhanced Medical Management Assistant) — Our New Digital Assistant. Emma will be streamlining our phone calls, processes behind the scenes and improve access for our patients.

Using Total Triage, all patient requests are assessed first so they can be directed to the right clinician or service at the right time. This helps streamline phone calls, support our teams behind the scenes, and improve access for our patients.

Click here to find out more about Emma and Total Triage

 

April 2026


 

Have we got the right email for you?

To help the NHS save resources and keep you informed faster, we’re increasing our use of online communication. Please check and update your contact details on the NHS App — staying connected helps us help you. 

March 2026


 

Important Update About Birchwood Health Centre Co-op Pharmacy

The Co-op Pharmacy located within our building will be closing on 5th May and merging with the Health Hub at Birchwood Shopping Centre.

If you currently have the Co-op Pharmacy at the Birchwood Health Centre set as your nominated pharmacy, you do not need to do anything — your pharmacy nomination will automatically transfer to the Birchwood Health Hub.

If you do not wish for this transfer to go ahead, you can update your nominated pharmacy by visiting the NHS App, selecting ‘View and manage prescriptions’, and then choosing ‘Nominate a pharmacy’.

Alternatively, you can request the practice to update this for you by contacting us on Accurx

For more information about the Birchwood Health Hub, please visit their website

March 2026


 

Huge Congratulations to the APEX PCN Pharmacy Team!

We’re proud to share that the APEX PCN Pharmacy Team has been named Primary Care Pharmacy Team of the Year 2025!

Your commitment to patient care, innovation, and teamwork is truly exceptional—setting a benchmark for excellence in primary care pharmacy.

This award is part of the PCPA Excellence in GP Pharmacy Awards, a national UK-wide recognition celebrating pharmacy professionals who deliver outstanding impact and innovation across general practice.

A big thank you to the team for making such a difference!

November 2025


 

GP Patient Survey Results 2025

The GP Patient Survey gathers feedback from patients about their experiences with GP practices, as well as NHS pharmacy and dental services. We're proud to share the feedback from our patients — thank you to everyone who took part. Your voices help us grow, improve, and continue delivering the care you deserve. 

Want to see how we did? Check out the full results here

September 2025


 

Parking Reminder for Patients

We kindly ask all patients not to park on the road directly outside the practice car park.

At busy times, this creates dangerous blind spots for cars exiting the car park, and parking on both sides of the road makes it difficult for other vehicles to pass safely.

Alternative parking: Please use the pharmacy and shops car parks nearby, which have plenty of spaces and a 3-hour time limit. These are just a short walk from the practice.

Please also remember: Our back car park is strictly reserved for our staff and patients of the Woodland Medical Practice. 

Thank you for your understanding and support in helping us keep the area safe, accessible and respectful for all patients and staff.