We work alongside a diverse and skilled team who are committed to supporting your health and wellbeing. In addition to our core practice staff, we are part of a wider network of professionals through Apex Primary Care Network (PCN), which includes:
- Clinical Pharmacists who help manage medications and provide expert advice
- Pharmacy Technicians – assisting with medication reviews, repeat prescriptions, and improving medicines safety
- Social Prescribers who connect patients with community services and support
- Musculoskeletal Practitioners – assessing and managing joint, muscle, and bone conditions
- Mental Health Practitioners – offering support and guidance for emotional and psychological wellbeing
- and many more!
Our Care Support Administrator team brings together our administration and secretarial services into one dedicated team working behind the scenes to support patient care and keep the practice running smoothly.
The team is responsible for handling all incoming correspondence, ensuring that patient documents are accurately and promptly added to medical records, and recording any relevant clinical and administrative information. They also manage requests for access to medical records, including subject access requests, legal reports and private medical examinations, and provide vital administrative support to clinicians for chronic disease management and screening services. Alongside this, the team oversees paper medical records while actively working towards a fully digital patient record system.
Care Support Administrators also handle all referrals and related queries, including both hospital and community services, ensuring information is processed efficiently and accurately. They support the management of clinics and undertake associated administrative tasks for GPwSI (GPs with Special Interests) services, such as gynaecology clinics, as well as processing insurance and medical reports.
Our team consists of Leigh, Melissa, Helen M, Fiona, Louise, Lynn, Abbie, Katrina, Janet and Helen W, who work collaboratively to ensure patients and clinicians are supported every step of the way.
Dr (Richard) Nicholas Smith
MB ChB (1988 Leeds) BSc Hons DRCOG FPCert MRCGP MSc.
Dr Richard Williams
MB ChB (1993 Sheffield) MRCGP
Dr Catherine Armstrong
MB BS (1994 London) DCH MRCGP GP Specialist in Dermatology
Dr Susie Gough
MB BS (1987 London) DRCOG DCH FPCert MRCGP MSc
Dr Hassan Rameez
MB ChB (2014 Leicester) MRCGP (2019)
Dr Katherine Duffield
MB BS (2013 London)
Dr Amanda Humphreys
MBBS (2013 Hull York Medical School) MRCGP (2021) BSc in Primary Health care (Leeds University)
Dr Ayesha Islam
MBBS (2008), MRCGP (2020)
We are a Training Practice, meaning we always have several GP Trainee’s working closely with our Doctors. A GP Trainee is a qualified Doctor who will become a GP through a period of training in hospital and in General Practice. GP Trainee’s can spend between 6 months to a year with our Practice depending on where they are in their training, before they move onto their next placement and we introduce a new group of GP Trainee’s.
Current GP Trainees
| Name | Stage | Training Alongside | Leaving the Practice |
|---|---|---|---|
| Dr Zahra Imtiaz | ST3 | Dr Humphreys | 19th August 2026 |
| Dr Evarest Ogbu | ST3 | Dr Gough | 14th October 2026 |
| Dr Yahya Abdirahman | ST3 | Dr Smith | 1st June 2026 |
| Dr Lubna Latif | F2 | Dr Rameez | 2nd August 2026 |
|
Dr Kate Higgins |
ST2 | Dr Armstrong | 31st October 2026 |
Last updated: 21/04/2026
Understanding GP Training Levels
Stage |
Meaning |
Where They Are in Training |
|---|---|---|
|
F1 |
Foundation Year 1 |
First year as a doctor |
| F2 |
Foundation Year 2 |
Early career doctor |
| ST1 |
Specialty Training Year 1 |
Start of GP training |
| ST2 |
Specialty Training Year 2 |
Middle of GP training |
| ST3 |
Specialty Training Year 3 |
Final GP trainee year |
Hayley Marklew
HCA
Jacob Human
HCA
Our Infection Prevention and Control (IPC) Team plays a vital role in maintaining a safe and hygienic environment for both patients and staff. The team is responsible for implementing and monitoring effective infection control measures in line with national guidelines and best practices.
Key Responsibilities:
- Developing and updating infection control policies and procedures.
- Conducting regular audits and risk assessments to identify and mitigate infection risks.
- Providing training and support to all staff on infection prevention protocols.
- Ensuring compliance with hand hygiene, PPE usage, and environmental cleaning standards.
- Investigating and managing infection incidents or outbreaks within the practice.
- Liaising with local health protection teams and other relevant bodies.
Our Approach: The IPC Team works collaboratively across all departments to promote a culture of safety and vigilance. Through education, proactive monitoring, and continuous improvement, we aim to reduce the risk of healthcare-associated infections and ensure the highest standards of care for our patients.
Dr Hassan Rameez
Lead IP&C GP
Nurse Heather Lilley
Lead IP&C Nurse
Nurse Hayley Graham
IP&C Deputy Nurse
We are proud to work with Lincoln Medical School to offer placements for medical students. You may be offered an appointment with a student, but please be assured that a GP will be involved during your appointment and will be making the final clinical decisions.
We also support nursing students, who are always supervised by a qualified Registered Nurse during their placements.
Heather Lilley
Lead Registered General Nurse and Prescribing Nurse
Kathryn Reynard-Smith
Registered General Nurse
Hayley Graham
Registered General Nurse
Kirsty Sanderson
Registered General Nurse
Abbie Willows
Registered General Nurse
Laura Duckering
Registered General Nurse
Karan Logan
Registered Nursing Associate
Our phlebotomists specialise in taking blood samples safely and gently. They play a vital role in patient care, helping clinicians with diagnosis and monitoring while ensuring every patient feels comfortable, informed, and well looked after during their visit.
Leigh Chamberlain
Phlebotomist
Gemma Stephenson
Phlebotomist
Karrie Rodgers
Practice Manager
Karrie provides leadership and management to the whole Practice, including planning changes for the future, overseeing daily business needs and supporting all the members of our team. She works to ensure that we reach targets and provide the best possible patient care.
Zoe Wood
Deputy Manager
Zoe provides aid to our Practice Manager in administration areas, and oversees management needs for our admin, reception and secretarial departments. Zoe is also responsible for handling any research that the Practice is participating in.
Michelle Brown
Finance Manager
Michelle’s responsibilities include payroll, handling account, claims and doing stocktake. She also orders all stationary or supplies (clinical and non-clinical) and monitors prices.
Your initial contact with the Practice will be with our reception team. Also known as our Patient Care Navigators – they assist patients with all requirements, triage appointments, handle prescriptions, new patient registrations and direct queries to the best members of our team to see that their needs are met quickly and sufficiently. Dealing with face to face queries and hundreds of phone calls a day, our reception team do their best to act as liaison for our clinicians.
Our reception team consists of Gemma, Ash, Loren, Val, Kris, Mya, Joana and Tracy.
Our Safeguarding Team is committed to protecting the health, wellbeing, and human rights of children, young people, and adults at risk. The team ensures that safeguarding is embedded in every aspect of our care, creating a safe and supportive environment for all patients.
Key Responsibilities:
- Identifying and responding to signs of abuse, neglect, or exploitation.
- Supporting staff in raising and managing safeguarding concerns appropriately.
- Liaising with external agencies such as social services, the police, and safeguarding boards.
- Ensuring all staff receive up-to-date safeguarding training and guidance.
- Maintaining clear, confidential, and accurate records of safeguarding issues.
- Promoting a culture of openness, vigilance, and accountability.
Our Approach: The Safeguarding Team works closely with clinical and non-clinical staff to ensure that safeguarding is everyone’s responsibility. We are proactive in our approach, ensuring early intervention and support for those at risk. Our team is trained to handle sensitive situations with empathy, discretion, and professionalism.
Dr Katherine Duffield
Lead Safeguarding GP for Children and Young People
Dr Amanda Humphreys
Safeguarding GP for Adults
Dr Catherine Armstrong
Deputy Safeguarding GP
Nurse Abbie Willows
Safeguarding Nurse
Louise Clayton
Safeguarding Clerk