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Part II: Classes of Information
All information at the Birchwood Medical Practice General Practice is
held, retained and destroyed in accordance with NHS guidelines. Our
commitment to publish information excludes any information which can be
legitimately withheld under the exemptions set out in the NHS Openness
Code or Freedom of Information Act 2000. Where individual Classes are
subject to exemptions, the main reasons are e.g. the protection of
commercial interests and personal information under the Data Protection
Act 1998. This applies to all Classes within the Publication Scheme. The
information on this Scheme is grouped into the following broad
categories:
This practice has a local Personal Medical Services contract. The
contract is with: West Lincolnshire Primary Care Trust, Cross O' Cliff,
Bracebridge Heath, Lincoln, Lincolnshire, LN4 2HN, (www.westlincspct.nhs.uk)
The practice aims to follow National Institute for Clinical
Excellence (NICE) and National Service Framework guidelines. Copies of
these can also be found on the NICE website (www.nice.org.uk)
or the Department of Health website (www.doh.gov.uk).
The NHS is a very large part of the public sector. It is possible to
find out information about our practice, the West Lincolnshire Primary
Care Trust and other NHS services in your area by using
www.nhs.uk. A full list
of local General Practices can be found there too. The Birchwood Medical
Practice provides general medical services for the geographical area of
Doddington Park, Hampton Park, Forest Park, Hartsholme, Shearwater,
Stone Manor Park, Swanpool, Whitebridge Park and the village of
Skellingthorpe..
The full names of GPs at our practice are listed in the introduction
to this publication scheme. The practice also employs:
 | Administrative staff |
| Practice manager |
| Practice nurse(s) |
| Assistant Doctor |
| Nurse Practitioner |
| Medical Secretaries |
| Receptionist(s) |
| Cleaner(s) |
| Caretaker |
A full list of the services we provide is detailed in
Class 2 below.
There is a national NHS Plan that explains how the NHS is changing
and sets out how all the different parts function and work together. A
copy is available on the Department of Health website (www.doh.gov.uk/nhsplan).
Some information will be withheld, including personal, confidential
information about individuals which is protected by the Data Protection
Act 1998.
This is the range of services we provide:
| Baby clinic |
| Cervical cytology |
| Child health surveillance |
| Contraceptive services |
| Disease management clinics |
| District nurse |
| Immunisations |
| Maternity medical services |
| Minor surgery services |
| Obstetric services |
| Speech therapy |
| Wound Dressing |
| Smoking clinic |
| Family planning |
| Children's open surgery |
| Vaccinations |
| Teledermatology |
| ECG's |
| 24 blood pressure monitoring |
| Pregnancy testing |
| Asthma & Spirometry clinic |
Some of these services are provided in partnership with other
agencies, namely:
| Health Visitors |
| District Nurses |
| Midwife |
| Speech Therapist |
| Physiotherapist |
| Podiatrist |
For any policies relating to our services, please refer to
Class 6.
See also our practice leaflet which is available free of charge from:
Practice Manager
Birchwood Medical Practice
Jasmin Road
Birchwood
Lincoln
Lincolnshire
LN6 0QQ
Included in our practice leaflet is information on the following:
| our practice address(es) |
| our opening and closing times |
| the arrangements we have for out of hours cover |
| the clinical interests of our doctors |
The Birchwood Medical Practice receives money from West Lincolnshire
according to its contract (as per Class 1 above) in exchange for
services provided for patients.
The total income received from the NHS before expenses in 2003/2004
was £885,872. The sum spent on drugs prescribed by the Birchwood Medical
Practice in 2003/2004 was £1015,297.
Please see Part III for a link to the document
titled “Statement of Fees and Allowances payable for General Medical
Practitioners in England”. Please apply to the Department of Health for
information on costs and the formats this is available in.
There may be circumstances where material cannot be released because
it is confidential or commercial information or the appropriate officer
designated for these purposes under the Act has taken the view that it
may be prejudicial to the conduct of the Practice’s affairs.
Information leaflets relating to the clinical services and health
services that we provide for patients and the public, and our range of
regular publications are freely available at the surgeries, in the
reception areas. Alternatively, please contact:
Reception
Birchwood Medical Practice
Jasmin Road
Lincolnshire
LN6 0QQ
01522 699999
If you wish to make a complaint about any aspect of our service, you
should first contact:
Christine Thorpe
Practice Manager
Birchwood Medical Practice
Jasmin Road
Lincolnshire
LN6 0QQ
01522 699999
The complaints policy for our practice can be obtained at a cost of £
0 from our website or in hardcopy from:
The Practice Manager
Birchwood Medical Practice
Jasmin Road
Birchwood
Lincoln
LN6 0QQ
01522 699999
We have policies available on the following:
| complaints (£ 0) |
| confidentiality (£ 0) |
| data protection (£ 0) |
| health and safety (£ 0) |
| information sharing with other agencies (£ 0) |
| removal of patients from the practice list (£ 0) |
| zero tolerance to violence (£ 0) |
| Chaperone Policy |
| Patient Access to their Medical Records |
| Data Flow in practice |
| Data Security |
| Advanced Access |
| Fax transmissions |
| Management & Transport of Health Records. |
Each of the above are available in hardcopy and some are available on
our website. If you would like a copy, please contact:
The Practice Manager
Birchwood Medical Practice
Jasmin Road
Birchwood
Lincoln
LN6 0QQ
01522 699999
Cost of Information
For the most part, we will charge you only for hard copies or copying
onto media (e.g. CD-ROM). Some information is available free, but for
others there may be a charge. The charges will vary according to how
information is made available. Charges are as follows:
a) Via the General Practice website – free of charge, although any
charges for Internet Service provider and personal printing costs would
have to be met by the individual.
For those without Internet access, a single print-out as on the
website would be available by post from Practice Administrator,
Birchwood Medical Practice, Jasmin Road, Lincolnshire, LN6 0QQ or by
personal application at the Birchwood Medical Practice General Practice.
However, requests for multiple printouts, or for archived copies of
documents which are no longer accessible or available on the web, may
attract a charge for the retrieval, photocopy, postage etc. We will let
you know the cost and charges that will have to be paid in advance. We
will not provide printouts of other organisation’s websites.
b) Leaflets and brochures – free of charge for leaflets or booklets
on, for example, services we offer to the public. A list is available in
Class 4.
c) “Glossy” or other bound paper copies, or in some cases a CD-ROM,
video or other mediums are for charge as in our publication lists
available from The Practice Manager, , Jasmin Road, Birchwood, Lincoln,
Lincolnshire, LN6 0QQ, 01522 699999
d) E-mail will be free of charge unless it says otherwise.
The charges will be reviewed regularly. |
